Frequently Asked Questions
Everything you need to know before your next adventure.
How long does shipping take for international surf trips?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy for apparel and gear?
We want you to love your gear. If you are not satisfied, you can return unworn and unwashed items with tags attached within 30 days of purchase for a full refund or exchange.
Are your products sustainably made?
Yes, Surf Trip Supply is committed to the ocean. Many of our products are made from organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
How do I know which size to order?
Each product page features a detailed size guide. Our items generally follow a standard athletic fit, but we recommend measuring a favorite garment at home and comparing it to our charts.
Do you offer tracking for my order?
Absolutely. Once your order is processed and leaves our warehouse, you will receive an email with a tracking number and a link to monitor its journey to your door.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.